Generally, once an order is placed, it cannot be changed in any way. However, under certain circumstances, orders can be canceled and/or modified. If the Member contacts Dropshipping4u customer service department using the online form as soon as possible with a change request, it may be occasionally possible to amend the order.
Refunds can be issued for the following cases:
- Received the wrong item or wrong color, size, or model, etc. We need evidence.
- Received in damaged condition. We need evidence.
- Item is defective or malfunction. We will verify the proper usage/handling.
- Insufficient quantity. We will either a partial refund or reship missing quantity.
Dropshipping4U return policy gives you an option to return items purchased on Dropshipping4U for any of the above mentioned reason within the specified return period . We only ask that you don't use the product and preserve its original condition, tags, and packaging. Self-Ship: We don't offer a pick. In such cases, we will credit the shipping costs in the total amount provided the product meets the return policy and you have shared scan copy of the courier receipt with us.
We will send you a confirmation email as soon as we receive the shipment at our warehouse. At any time, you can track the status of your return request.
For refunds taken into Bank Account (via IMPS), your refund will reflect in your account within 1 to 3 business days once it has been initiated. For refunds to source account (that is Credit Card, Debit Card and Netbanking), your refund may take 7-10 days to reflect in your account depending upon your bank partner.
Note: Generally, you have the option of either refund or reship.